Change & CAB
Plan windows, assess risk, prepare evidence, record decisions, and close the loop on every production change.
IT operations, governed end to end
Make every operational change easier to trust.
Board3 brings service operations, change governance, CMDB context, and compliance evidence into one tenant-scoped workspace—so teams can move with clarity without losing control.
Real Board3 workspaceTenant-scoped operational context
Built for the people accountable for uptime, risk, and change.
Service operations Change & CAB CMDB teams Security & compliance
One operational system
From request to evidence, keep the whole decision trail connected.
Change governance · Detailed evidence for every CAB review
Service operations
Coordinate requests, work, tickets, incidents, and SLAs from role-aware queues designed for high-velocity teams.
Connected CMDB
Understand services, infrastructure, relationships, impact, and discovery evidence in a single source of truth.
Compliance by design
Keep controls, approvals, history, and audit-ready evidence attached to the work as it happens—not after.
CMDB · Service relationships and discovery evidence
Private, grounded assistance
Answers grounded in the work you can access.
Lydia is designed to search Board3 records and published help articles within a user's authorized scope, then return a bounded answer with direct links to its sources. The assistant does not change records or approve work.
Illustrative decision brief
Question
What is open on payroll access?
Bounded answer
This example returns one open critical incident. Any additional results remain limited by the user's tenant, role, and module access.
- Example source
- INC-000314 · Payroll identity outage
- Access boundary
- Tenant, role, and module checked
- Action boundary
- Read-only · no change made
One connected decision trail
Every team sees the same operational story.
Board3 keeps the request, decision, service context, and supporting evidence connected from the first operational record through approval and retained history.
Illustrative record trail
- 01
Service operations
INC-004812 · Impact and owner captured - 02
Change & CAB
CHG-001942 · Risk, window, and approval - 03
CMDB context
CI-AUTH-API · Services and dependencies linked - 04
Evidence history
Decision, approver, and record history retained
Board3 insights
Practical guidance for governed service operations.
Change governance
A practical guide to safer CAB decisions
How readiness evidence, risk context, quorum, and explicit decisions help change advisory boards move faster without losing control.
8 min readRead
Standard changes
What makes a standard change truly pre-approved?
The difference between a proposed template, a controlled approval, and a reusable standard change teams can trust.
6 min readRead
CMDB
Building a CMDB people can trust
How ownership, verification, relationships, discovery evidence, and governed remediation make configuration data useful.
10 min readRead
A focused walkthrough
Bring calm, traceable control to operational work.
Tell us what your team is responsible for. We’ll tailor the conversation to your operating model, current tools, and the Board3 modules that matter most.
No sign-up flow. No passwords. Just a useful conversation.